Location was very central to the town and in walking distance for most things. The hotel had a nice ‘vibe’ to it. The room we had was very quiet - but I would imagine it could get noisy in the summer with the garden area at the back. The staff were lovely, friendly and accommodating.
Anne-marie
oktober 2024
The location of the hotel is amazing, it really is in the heart of the town! As we arrived it looked beautiful! We were greeted by a really lovely, helpful lady on reception, who advised our room was ready early and we could therefore check in. Our room was decorated really nice, we had one double bed and two singles. The bathroom was really modern with good lighting. The bed was super comfy and had a great night sleep. Breakfast was absolutely delicious - a mix of cereals, pastries and fruit salad as a buffet and then cooked food you sat down and ordered. All staff working were so kind and attentive.
Rebecca
januari 2025
Location fabulous, staff very nice, the Christmas decorations were lovely. The lounge and bar are were very nice, loved the sofas and it was really cosy and inviting. Breakfast was fab, full English was perfect and great quality and great value for money. The other breakfast offers were fantastic. I would stay here again without a doubt, but only I’d get a different sleeping option/bigger room for the reasons below.
Kristina
december 2024
A perfectly placed hotel within the walls of Chester close to all amenities. It has a family feel and some staff know you by name after a few days, but this was not intrusive and I felt very welcomed there. The staff are without doubt the biggest asset in the Townhouse - this was from booking, to reception, throughout the day and checking out. They will go out of the way to provide a special service. A lovely hotel that I cannot recommend enough, with an excellent breakfast choice and quality. I will be returning to trial in court there in November and have recommended to my colleagues. I shall certainly be booking it for myself first.
Brown
september 2024
The staff were very helpful and knowledgeable. The beds were very comfortable and the room was very spacious. The rooms were also very modern. There were also complementary bottles of water, a range of teas and biscuits in the room. Our stay was very comfortable and I would recommend the hotel as the service was fantastic.
Stacey
oktober 2024
Modern, very clean, comfortable, and good looking hotel; excellent value for money. The room was large, beds comfy, and it was clean and quiet. Staff were lovely and went out of their way to wish my Mum a happy birthday and organised a surprise for her. Communication was great, the location was convenient, and breakfast was perfect. I highly recommend this hotel, and the breakfast. I look forward to coming back again soon.
Shelina
mei 2024
We loved everything about the hotel and especially the Christmas vibe, this was our 1st visit at Christmas 🎄 The staff were very helpful and accommodating, the man who was working through the night during our stay (3rd Dec) was great serving drinks and even turned on the heaters outside when we went outside. I cannot find any fault apart from it would be great to have a mini fridge in the rooms. Beds were comfortable and rooms were nice and warm. Definitely will stay here again when we come to Chester great location 👍🏾
Bas
december 2024
Well placed location right near the centre of the city, its attractions & restaurants. Room rate was reasonable. Very clean, comfortable hotel. Room serviced fully every day. Mostly very friendly & helpful staff. We had an afternoon tea and a breakfast which were bother very well presented & tasty
Stuart
mei 2024
The biggest asset for this hotel is the staff: they're very friendly. The hotel is located in the town centre and so everything of note is within a short walk. The breakfast was good and there were no problems with the wifi. But be aware that it's an open network so one could question how secure it is.
Kenneth
juni 2024
The hotel has a very modern, clean feel to it and it smells lovely. The staff were very friendly and helpful, nothing was too much trouble for them. Our room was in excellent condition, very clean and welcoming. The bathroom facilities were great with a clean and powerful shower. We hadn't planned to have breakfast there but are glad we did, it was great, don't miss out. As for the location, it was just a short walk to the centre or river.
Alan
juni 2024